FREQUENTLY ASKED QUESTIONS

Yes, are able to resize certain products.

We offer free ring sizing on purchases over £1000. Ring sizing options should be stated on the product information. Should you have any further questions, please do reach out to Andreas via email to andreas@kyriakidiscollections.com.

Unfortunately this is not possible as we are exclusively an online retailer. However, we're happy provide any additional photos, videos or details about any item if you’re unsure - please email andreas@kyriakidiscollections@gmail.com

You can also make an appointment to speak to us in person to discuss your requirements.

We offer full refunds as long as it's within 21 days of the purchase, and from our standard product line . Simply email andreas@kyriakidiscollections.com with your order number and the reason, and he will endeavour to make the return as smooth as possible. We offer free returns from the UK.

Please note, we do not accept returns on products that have been customised or resized.

Yes, we use DHL Express to ship all over the world with secure and insured services.

Please note that taxes, fees and duty are commonly charged when shipping to destinations outside of the UK, and these charges are the responsibility of the customer to pay.

We do our utmost to ensure our descriptions and images are as clear and accurate as possible, if you would like to know any further information on our listing(s), please do send Andreas an email with your request - andreas@kyriakidis-collections.com.

Please note, it is not always possible to ascertain exact stone measurements with antique and vintage jewellery. Exact measurements can require taking the stones out of their mounts, which we believe diminishes the integrity of what makes each piece antique. We therefore use specialist industry tools, to provide approximate measurements on these listings.